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Job Description
Motus Isuzu Kimberly currently has a vacancy for a receptionist. Reporting to the Finance Manager, the Receptionist is responsible for providing first-line communication.
Purpose
This position provides first-line communication, monitors all incoming calls, and ensures all customers receive a pleasant and courteous welcome.
Closing Date: 2024/02/22
Reference Number: MOT240215-3
Job Title: Receptionist
Branch/Department: Motus Isuzu Kimberly / Admin Department
Job Type Classification: Permanent
Location – Town / City: Kimberley
Location – Province/Area: Northern Cape
Location – Country: South Africa
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Specific Role Responsibilities
- Ensure messages
are correct and conveyed promptly.
- Update and distribute telephone lists to all staff at the dealership.
- Communicate with all staff.
- Control, monitor, and record outgoing trunk calls and incoming reverse charge calls.
- Direct customers to the employee to be visited or contacted.
- Ensure customer comfort during the waiting period.
- Answer all calls promptly and pleasantly.
- Maintain cleanliness of the reception area.
- Limit “hang-on” calls by offering call-backs.
- Ensure the paging system is on first call back after no reply.
Qualifications and Experience
- A minimum of 3 years of receptionist experience is essential.
- A Receptionist certificate will be an added advantage.
- Must have a clear criminal record.
- Matric/ Grade 12/ NQF level 4 or 5 certificate or relevant
**Skills and
Personal Attributes**
- Motor industry experience will be an added advantage.
- Excellent verbal communication skills.
Application Instructions
To apply, please submit your application by the closing date, 2024/02/22, using the reference number MOT240215-3.
Note: If you haven’t been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.
