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Position Overview
The primary purpose of this position is to deliver efficient and friendly customer service, ensuring every renter receives a vehicle on time that meets our quality and safety standards.
Job Description
The Retail Parts Branch in Benoni is seeking a Driver: Light Duty who understands the importance of providing quality service. As a key player in delivering exceptional customer experiences, this role emphasizes the significance of the vehicles we provide and the service we render.
- Service Orientation: Demonstrates eagerness to serve, ensuring customers receive a high-quality vehicle promptly and reliably every time.
- Under Pressure: Capable of working under pressure, operating company assets responsibly, and consistently meeting customer expectations.
- Attention to Quality: Takes pride in their work, understanding the impact it has on delivering the quality promise that our brands stand for.
- Growth and Contribution: Shows a willingness to learn, grow, and positively contribute to the team’s success.
Driver Light Duty – Retail Parts Distribution Centre
Location: Benoni, Gauteng, South Africa
Branch/Department: Hyundai Parts Retail
Job Type: Permanent
Closing Date: August 6, 2024
Reference Number: MOT240730-2
Specific Role Responsibilities
- Delivery Adherence: Follow all delivery routes as per instructions to ensure timely service.
- Quality Checks: Inspect all parts for damages and correct picking before each delivery.
- Proof of Delivery: Capture and safely return the Proof of Delivery for all transactions.
- Damage Prevention: Secure all transported parts to prevent in-transit damages due to negligence.
- Regulatory Compliance: Adhere to all traffic regulations to maintain safety standards.
- Return for Credit: Ensure all return-for-credit collections have the necessary paperwork.
- Warehouse Assistance: Assist in the warehouse periodically as part of training and skill development.
- Time Management: Practice excellent timekeeping to ensure all deliveries are completed on time and vehicles are returned before the close of business.
Qualifications and Experience
- Minimum Experience:
- 1-3 years of relevant driving experience.
- Minimum Qualification:
- Grade 12.
- Minimum Requirements:
- A valid, unendorsed Code 8 driver’s license (must be at least 2 years old).
- Basic computer literacy.
- Full bilingual proficiency, with the ability to communicate effectively in English.
- Ability to read and understand maps.
Essential Note:
The successful candidate must be willing to work overtime, shifts, and weekends as required.
Skills and Personal Attributes
Competencies:
- Communication Skills: Must be comfortably conversant in English (both reading and writing) to facilitate effective customer interactions.
- Interpersonal Skills: Strong interpersonal skills to support excellent face-to-face customer relations.
- Pressure Handling: Ability to handle pressure with effective time management skills, demonstrating a sense of urgency and commitment.
- Team Player: Capable of working collaboratively within a team setting.
Personal Attributes:
- Commitment: Demonstrates a strong sense of commitment and dedication to their role.
- Professionalism: Maintains a high standard of conduct and grooming, always appearing neat and presentable.
- Resilience: Highly resilient, capable of dealing with adversity, long hours, and potential customer conflict.
- Energetic and Self-Motivated: Exhibits a high level of energy and self-motivation.
- Flexibility: Willing to adapt to changes, especially during peak periods, showing readiness to assist whenever needed.
- Drive for Achievement: Driven by both individual and team goals, constantly striving for excellence.
- Trustworthiness: Displays honesty and integrity in all business dealings, showing a high level of responsibility.
