ABSA Bank Tellers And ATM Assistants

Junior Bank Teller (C&B) – Hoopstad

Job Summary:
As a Junior Bank Teller, you will be responsible for accurately and efficiently processing bank transactions, ensuring prompt and friendly assistance to customers. This role includes executing cash and related transactions, adhering to policies, providing excellent customer service, and identifying sales leads.

Key Responsibilities:

1. Execute cash and related transactions, including balancing the cash float, dispensing and receiving physical cash, cheques, and other financial instruments.
2. Adhere to policies, especially in handling cheques, notes, and IDs, to prevent fraud.
3. Provide advice to customers on transaction processes, resolve inquiries, and explain bank procedures and security requirements.
4. Reconcile cash at the beginning and end of each day, prepare reconciliation reports, and ensure proper authorization of all transactions.
5. Identify and act on sales leads, explaining campaign details, and contributing to branch sales.
6. Ensure compliance with risk management procedures, including opening and closing the branch safe, conducting cash counts, and reporting suspicious transactions.
7. Maintain a professional image, adhere to corporate wear policy, and educate customers on alternative ways of transacting.

Education:
Further Education and Training Certificate (FETC) in Business, Commerce, and Management Studies (Required)

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ATM Custodian – Mkhuhlu

Job Summary:
As an ATM Custodian, you will be responsible for processing bank teller transactions accurately and promptly. This role involves executing cash transactions, ensuring compliance with policies, providing exceptional customer service, and identifying sales leads.

Key Responsibilities:

1. Execute cash and related transactions, including balancing the cash float, dispensing and receiving physical cash, and processing cheques.
2. Adhere to policies to prevent fraud, report suspicious activities, and refer transactions exceeding limits for authorization.
3. Provide advice to customers on transaction processes, resolve inquiries, and explain bank procedures and security requirements.
4. Reconcile cash at the beginning and end of each day, prepare reconciliation reports, and ensure proper authorization of transactions.
5. Identify and act on sales leads, contributing to branch sales targets.
6. Ensure compliance with risk management procedures, including opening and closing the branch safe, conducting cash counts, and reporting suspicious transactions.
7. Maintain a professional image, adhere to corporate wear policy, and educate customers on alternative ways of transacting.

Education:
Further Education and Training Certificate (FETC) in Business, Commerce, and Management Studies (Required)

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