CLIENT SERVICE OFFICER

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CLIENT SERVICE OFFICER: IES (X6 POSTS)
SALARY : R269 499 per annum
CENTRE : Labour Centre: Vryburg- Ref No. HR4/4/03/ Ref No. HR4/4/03/07(X1 Post)
Labour Centre: Lichtenburg- Ref No. HR4/4/03/08 (X1 Post)
Labour Centre: Potchefstroom- Ref No. HR4/4/03/09 (X1 Post)
Labour Centre: Klerksdorp- Ref No. HR4/4/03/10 (X1 Post)
Labour Centre: Rustenburg-Ref No. HR4/4/03/11 (X1 Post)
Labour Centre: Mogwase Ref No. HR4/4/03/12 (X1 Post)
REQUIREMENTS :

Matriculation/ Grade 12 Knowledge: Public Service Act. Public Service
Regulations. All relevant Labour Legislation Regulations. Related ILO
Conventions. Knowledge of the department policies, Procedure and
guidelines. Customer Service (Batho Pele principles) Skills: Computer Literacy.
Business Writing Skills. Listening skills. Communication. Telephone etiquette
and Basic Interpersonal skills.
DUTIES :

Render services at help desk as the first point of entry within the registration
services(daily). Resolve all complaints on all labour legislation received from
clients within the scope and dictates of the IES SOP (Daily). Render general
administrative duties and participate in advocacy sessions as and when
required.
ENQUIRIES : Mr. S.S. Shongwe Tel: (018) 387 8100
APPLICATIONS :

Chief Director: Provincial Operations: Private Bag X2040, Mmabatho, 2735 or
hand deliver at: Provident House, University Drive, Mmabatho. or Email: Jobs-
NW1@LABOUR.gov.za

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