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Europcar’s Kimberley Airport Branch is seeking a dedicated and service-oriented Light Duty Driver for a permanent position.
The ideal candidate understands the importance of providing exceptional customer service and maintaining the quality of vehicles, ensuring every renter receives a vehicle that meets our high standards on time, every time.
If you are calm under pressure, take pride in your work, and are eager to contribute to a team’s success, this role could be for you.
Position Overview:
The primary goal of this position is to deliver efficient and friendly customer service, ensuring every renter receives a vehicle that meets our quality and safety standards.
Position: Driver: Light Duty
Company: Europcar
Location: Kimberley Airport, Northern Cape, South Africa
Employment Type: Permanent
Reference Number: MOT240312-20
Closing Date: May 25, 2024
Key Responsibilities:
- Vehicle Maintenance:
- Clean the interior and exterior of vehicles to meet high standards.
- Conduct vehicle quality control checks, including identifying and reporting expired licenses and other issues.
- Refuel vehicles, and check tire pressure, oil, water, and other fluids after each rental.
- Maintain the cleanliness of the yard and surrounding areas.
- Customer Service:
- Deliver vehicles to customers following company procedures.
- Handle vehicle check-ins according to company, quality control, and claims procedures.
- Provide exceptional face-to-face customer relations.
- Operational Duties:
- Maintain the integrity of the company by acting ethically and safeguarding company assets and customer interests.
- Perform other duties as requested.
Qualifications and Experience:
- Minimum Experience:
- 2 years of relevant driving experience.
- Minimum Qualification:
- NQF Level 4 (Grade 12 or equivalent).
- Requirements:
- Valid, unendorsed Code 8 driver’s license (held for at least 2 years).
- Basic computer literacy.
- Ability to read maps.
Working Conditions:
- Must be willing to work overtime, shifts, and weekends as required.
Skills and Personal Attributes:
- Competencies:
- Strong communication skills, comfortably conversant in English (read and write).
- Excellent interpersonal skills to support outstanding face-to-face customer relations.
- Ability to handle pressure and manage time effectively, demonstrating urgency and commitment.
- Team-oriented mindset.
- Personal Attributes:
- Committed and professional in conduct and appearance (neat and presentable).
- Highly resilient in facing long hours, customer conflict, and other adversities.
- Energetic and self-motivated.
- Flexible and adaptable, especially during peak periods when quick responses are needed.
- Driven to achieve both individual and team goals.
- Trustworthy, responsible, with a high degree of honesty and integrity in all business dealings.
If you are enthusiastic about providing excellent customer service and maintaining high vehicle standards, we encourage you to apply for this exciting opportunity at Europcar Kimberley Airport.
