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Learnership: CONT: XREAL003
Home > Jobs > Learnership: CONT: XREAL003
Closing Date : 2025-06-25 Department : Real Estate and Development Planning (2024) (NS)
Location
City of Ekurhuleni
Remuneration
R to R –
Assignment Type
Temporary
Salary: R3 000 Stipend
Minimum Qualifications and Requirements:
Matric / Grade 12 (or equivalent)
SA Citizen
Resident of City of Ekurhuleni (proof of residence is required)
Computer literate
Communication skills
Customer service orientated
Willing to work shifts, weekends and public holidays
Core Responsibilities: Training:
Work for the employer as part of the learning process
Be available for and to participate in all learning and work experience required by the learnership
Comply with workplace policies and procedures
Complete any timesheets or any written assessment tools supplies by the employer to record relevant workplace experience
Attend all study periods and theoretical learning sessions with the training provider and undertake all learning conscientiously
Core Responsibilities: Placement:
Work for the employer as part of the learning process
Handling inbound and outbound calls
Answer and process customer calls efficiently, following company scripts and guidelines
Assist customers with order placements, inquiries, complaints, and general support
Provide clear and professional communication, ensuring customer satisfaction
Accurately capture and update customer details in the system
Follow up on customer queries and unresolved issues to ensure timely resolution
Work collaboratively with team members and supervisors to enhance call handling
Maintain confidentiality and professionalism in all interactions