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Job Description:
As a Unit Administrative Assistant at Mediclinic Muelmed, you will play a vital role in providing essential support to nursing unit processes and procedures.
Your main responsibilities will include performing administrative tasks, assisting with patient administration functions, managing pharmaceutical stock, and delivering reception services.
Location: Mediclinic Muelmed | Arcadia, Pretoria | South Africa
Closing Date: 31/03/2024
Number of Positions: 1
Recruiter Name: Rethabile Thamae
Reference Number: 49219
Workplace Type: On-site
Employment Type: Permanent
Key Responsibility Areas:
- Perform a range of administrative duties to support efficient unit operations.
- Assist with patient administration tasks, including admissions, discharges, and patient record management.
- Control pharmaceutical stock levels, ensuring adequate supply and proper storage.
- Provide reception services, including greeting visitors, answering phone calls, and directing inquiries.
- Maintain accurate records and documentation, adhering to established recordkeeping protocols.
- Manage office resources and supplies, ensuring availability for day-to-day operations.
- Handle compliments and complaints from patients and visitors, escalating issues as necessary.
- Demonstrate professional telephone etiquette when communicating with internal and external stakeholders.
- Proficiently use computer applications, particularly Microsoft Office suite, for data entry and document processing.
- Capture and input data accurately into relevant systems, maintaining data integrity and confidentiality.
Required Education and Experience:
- Essential Minimum Education: Grade 12 (with computer literacy subjects or an additional computer literacy certificate).
- Desired Education: Administrative experience in a healthcare setting.
- Essential Minimum Experience: Reception / Secretarial / Personal Assistant / Administration training.
- Desired Experience: None specified.
Required Job Skills and Knowledge:
- Strong recordkeeping abilities to maintain organized and accurate documentation.
- Proficiency in office management practices to ensure smooth workflow and resource utilization.
- Ability to handle compliments and complaints effectively, demonstrating empathy and professionalism.
- Excellent telephone etiquette to provide courteous and helpful service to callers.
- Computer literacy, particularly in Microsoft Office applications, for efficient data processing and document management.
- Data capturing skills with a focus on accuracy and attention to detail.
In summary, as a Unit Administrative Assistant, you will contribute to the effective functioning of the nursing unit by providing administrative support and ensuring smooth operations in various areas, including patient administration, stock control, reception services, and recordkeeping.
