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JOB OPPORTUNITY
IRVINE’S – HIRING VACANCY ADVERT
Trust earned.
Position: Shop Assistant (x3)
Location: Tutume, Botswana
Irvine’s is pleased to invite applications from suitably qualified and motivated candidates for the position of Shop Assistant. As a reputable and trusted brand, Irvine’s continues to uphold high standards in customer service, product quality, and operational excellence. We are looking for individuals who are committed, detail-oriented, and eager to contribute positively to our growing team.
This opportunity is ideal for candidates who are passionate about retail operations and customer service, and who are ready to work in a dynamic and fast-paced environment. Successful applicants will play a key role in ensuring that daily shop activities run smoothly while maintaining the high standards that Irvine’s is known for.
Job Summary
The Shop Assistant will be responsible for supporting the day-to-day operations of the shop by providing excellent customer service, maintaining cleanliness and hygiene standards, and ensuring that products are handled and displayed appropriately. The role requires a dependable and proactive individual who can work efficiently both independently and as part of a team.
The ideal candidate should demonstrate a strong sense of responsibility, attention to detail, and a customer-focused mindset. This role also requires flexibility, as the successful candidates will need to adapt to the varying demands of the retail environment while maintaining professionalism at all times.
Key Responsibilities
The selected candidates will be expected to carry out a variety of duties that contribute to the overall success of the shop. These responsibilities include, but are not limited to:
Assisting customers with purchases and inquiries in a friendly, professional, and helpful manner. This includes answering questions about products, providing recommendations, and ensuring a positive customer experience at all times.
Maintaining high standards of cleanliness and hygiene within the shop environment. This involves regular cleaning of workspaces, display areas, and equipment, as well as ensuring compliance with health and safety regulations.
Stocking shelves and monitoring inventory levels to ensure that products are always available and properly displayed. This includes checking expiry dates, rotating stock, and reporting shortages or discrepancies to the supervisor.
Ensuring the proper handling and packaging of poultry products in accordance with company standards and hygiene requirements. This is essential in maintaining product quality and customer safety.
Supporting daily shop operations as directed by the supervisor. This may include assisting with opening and closing procedures, handling deliveries, organizing storage areas, and performing other tasks as needed.
Working collaboratively with team members to achieve operational goals and maintain a positive and productive work environment.
Requirements
To be considered for this position, applicants must meet the following minimum requirements:
A BGCSE certificate or equivalent qualification is required. This demonstrates a basic level of education necessary to perform the duties associated with the role.
Previous experience in retail or customer service is preferred but not mandatory. Candidates with relevant experience will have an added advantage, as they will already be familiar with customer interaction and retail operations.
Strong communication and interpersonal skills are essential. The ability to interact effectively with customers and colleagues is critical in delivering quality service and maintaining a positive workplace atmosphere.
The ability to work in a fast-paced environment is important. Candidates should be able to handle multiple tasks efficiently while maintaining attention to detail and accuracy.
Knowledge of hygiene practices is an added advantage. Given the nature of the products handled, an understanding of cleanliness and food safety standards will be beneficial.
Personal Attributes
In addition to the above requirements, the ideal candidates should possess the following attributes:
A positive attitude and a willingness to learn. Irvine’s values individuals who are open to growth and development within the organization.
Reliability and punctuality. Being dependable and consistent in attendance is crucial for maintaining smooth shop operations.
Attention to detail. Candidates should be able to follow procedures carefully and ensure that all tasks are completed to a high standard.
Teamwork and cooperation. The ability to work well with others is essential in achieving shared goals and maintaining a supportive work environment.
Customer focus. A genuine interest in helping customers and ensuring their satisfaction is key to success in this role.
Application Process
Interested applicants are encouraged to submit the following documents:
A formal application letter outlining their interest in the position and suitability for the role.
A detailed Curriculum Vitae (CV) that includes personal information, educational background, work experience, and references.
Certified copies of relevant credentials and qualifications.
A copy of a valid national identity document.
All applications should be sent via email to:
hr@lrvineschicken.co.bw
Applicants are advised to ensure that all required documents are included in their submission, as incomplete applications may not be considered.
Important Information
Please take note of the following important conditions related to this vacancy:
This position is open to Botswana citizens only. Applicants must be able to provide proof of citizenship.
The position is based in Tutume. Candidates should be willing and able to work in this location.
Only shortlisted applicants will be contacted. If you do not receive feedback within a reasonable period after the closing date, please consider your application unsuccessful.
Closing Date
The closing date for applications is 10 April 2026. All applications must be submitted on or before this date. Late submissions may not be considered.
Conclusion
This is an excellent opportunity for individuals seeking to build or advance their careers in the retail industry. Irvine’s is committed to creating a supportive and inclusive work environment where employees can grow and succeed. By joining our team, you will have the chance to contribute to a well-established brand while gaining valuable experience in shop operations and customer service.
If you meet the requirements and are ready to take on this exciting challenge, we encourage you to apply. Irvine’s looks forward to welcoming dedicated and hardworking individuals who share our commitment to excellence and service.
Trust earned.