Status Switchboard Administrator

Our client, a company specializing in funding and supporting SMEs, seeks a Switchboard Administrator for their Durbanville office.

The ideal candidate will possess 2 years of experience in a similar role and proficiency in MS Office applications.

A recent professional profile photo is required with your application.

Duration: January 17, 2024 – April 30, 2024

Employment Type: Permanent

Reference Number: PC001469

Sector: Admin / Office Support

Location: Western Cape, Durbanville

Salary: R15,000

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Requirements:

• Grade 12 qualification
• Minimum 2 years of experience in a similar administrative role
• Proficiency in MS Office suite and other relevant office applications
• Excellent communication skills, both verbal and written
• Strong problem-solving and creative thinking abilities

Duties:

• Manage incoming client calls and direct them to the appropriate team members
• Take accurate messages and ensure they are relayed promptly to the relevant parties
• Communicate effectively with clients via telephone and email, addressing their queries professionally and in a timely manner
• Provide information to clients regarding products, pricing, and loan terms
• Guide clients on obtaining bank statements in the correct format and familiarize them with available channels for submission
• Assist the Front Desk team in preparing and processing applications
• Compile all necessary information required for applications, including converting business bank statements using various channels
• Conduct follow-up calls to clients awaiting business bank statements

Skills:

• Excellent telephone etiquette and communication skills
• Proficiency in MS Office suite, including Word, Excel, and Outlook
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving skills and attention to detail
• Customer service-oriented approach
• Ability to work independently and collaboratively in a team environment
• Adaptability and flexibility in a dynamic work environment

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Working Hours:
Monday to Friday, 08:00 – 17:00

If you meet the above requirements, please apply on our website at www.statusstaffing.com.

If you do not receive a response within 10 working days, please consider your application unsuccessful. Your credentials will be retained for future opportunities.

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