Dischem Cashier Vacancies x12

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Job Description

Dis-Chem Pharmacies requires experienced Cashiers for their stores. The successful candidates will support customer service at the point of sale while ensuring a world-class shopping experience. They will be responsible for recording customer transactions on the Dis-Chem operating system according to company policies and standard operating procedures, with zero tolerance for inaccuracies and a focus on eliminating fraud risk.

Dis-Chem Pharmacies Limited


Job Details

Division:
JB Division

Minimum Experience:
Entry Level

Company Primary Industry:
Retail

Job Functional Area:
Other



Essential Requirements

  • Education:
  • Grade 12 / Matric
  • Experience:
  • A minimum of 6 months of cashier/till operations experience
  • Skills:
  • Computer literate – MS Office
  • Sound numerical skills
  • Strong command of the English language
  • Basic customer service skills
  • Availability:
  • Willing and able to work retail hours

Key Responsibilities

Customer Service:

  • Adhere to Dis-Chem’s customer service policies and procedures
  • Establish a professional relationship with customers
  • Report customer complaints and compliments to the Frontline Supervisor or store management

Sales Operations:

  • Adhere to the customer turnover hourly rate
  • Be aware of current sales and promotions
  • Ensure colleagues and customers are not exposed to any risk

Communication:

  • Carry out and manage Dis-Chem’s 5-star communication principles

Cash Handling:

  • Be responsible for cash flow
  • Ensure all line voids and price changes are approved and signed off by the supervisor
  • Exchange merchandise for customers and accept returned goods when authorized to do so
  • Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
  • Process all loyalty cards, including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks)
  • Ensure cash is placed in the drop safe according to Dis-Chem’s SOPs

Security:

  • Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
  • Ensure all outgoing stock/items/scripts are scanned and paid for
  • Ensure that all money is strictly kept safely and securely inside the till
  • Handle daily takings confidentially and only discuss with management
  • Be alert, recognize, and report suspicious behavior to management
  • Address queries regarding store merchandise
  • Adhere to Dis-Chem’s security policies and procedures

Competencies

Essential:

  • In-depth knowledge of operating cash registers and maintaining cash drawers
  • Knowledge of processing sales, refunds, and payments
  • Strong command of English (written and oral)
  • Accuracy
  • Attention to detail
  • Presentable
  • Emotional intelligence
  • Social awareness
  • Accountability
  • Problem-solving skills
  • Ability to analyze basic reports
  • Trustworthy and honest
  • Time management skills

Advantageous:

  • Proficiency in a third additional language

Special Conditions of Employment

  • Willing and able to work retail hours
  • Reliable transport and/or reside in close proximity to the store
  • South African citizen
  • Clear credit and criminal records

Remuneration and Benefits

  • Market-related salary
  • Medical aid
  • Provident fund
  • Staff account

Note

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN’T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

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