0
0
Business Unit: Discovery Central Services
Function: Administration and Office Support
Posted Date: 12 Jan 2024
About Discovery:
Discovery’s core purpose is to make people healthier and enhance and protect their lives. We invest in exceptional individuals who share our values and core purpose. Our dynamic environment fosters personal growth, enabling self-driven individuals to excel. As global thought leaders, Discovery is committed to innovating for financial success and positive societal change.
Job Purpose:
The Receptionist in Port Elizabeth will contribute to service excellence and people engagement. Adhering to Discovery’s grooming and service standards, the role involves assisting and directing guests, managing access control, providing meeting room support, and addressing various reception-related issues.
Key Outputs:
- Demonstrate a passion for service excellence and positive interactions with people.
- Adhere to Discovery’s frontline grooming and service requirements.
- Assist and direct walk-in guests at 1 Discovery Place.
- Coordinate access for guests to controlled areas, contacting hosts as needed.
- Sign in guests passing through access control.
- Provide support and information for meeting room queries.
- Log reception-related issues (cleaning, maintenance, IT, etc.).
- Maintain professional and friendly relations with peers.
- Share relevant frontline information with peers nationally.
- Ensure punctuality for assigned shifts.
- Assist with ad hoc business requirements as necessary.
Also Read : https://careerbiz.co.za/learnership-programme-2024/
nqf COmparison table:
Also Read :
Person Details:
Work Experience:
- Required: 2 years of face-to-face client services.
- Preferred: 3 years of face-to-face client services.
Education / Qualifications / Accreditations with Professional Body:
- Required: Matric (High School Diploma).
- Preferred: Customer Service Certification.
Technical Skills or Knowledge:
- Required: Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint) – Intermediate.
- Preferred: Advanced proficiency in Microsoft Office.
Personal Attributes or Competency Profile:
- The Discovery Person is Values Driven, Optimistic, Learns on the Fly, Resilient, Instils Trust, People Savvy, Drives Results, and a Problem Solver.
Application Deadline: Please refer to the company’s official communication for application deadlines and procedures.
