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The Europcar Secunda is seeking a candidate who embodies dedication to delivering exceptional service. The company is looking for someone who:
- Understands that service quality is key and recognizes how the condition and presentation of a vehicle impacts the customer’s experience.
- Is eager to serve, taking satisfaction in ensuring customers receive high-quality vehicles at the right time, without fail.
- Stays calm under pressure, efficiently managing company assets and consistently meeting customer expectations.
- Takes pride in their work and requires little supervision to maintain high standards, knowing that their performance directly reflects the company’s brand.
- Is eager to learn and grow, contributing positively to the success of the team and the business.
The role involves providing efficient and friendly customer service, ensuring that customers receive vehicles on time that meet quality and safety standards.
If you meet these qualities and also fulfill the minimum and competency requirements, this could be a great opportunity for you. Does this resonate with your work ethic and skills?
Position: Driver: Light Duty
Location: Secunda, Mpumalanga, South Africa
Job Type: Permanent
Closing Date: 15 September 2024
Reference Number: MOT240910-7
Specific Role Responsibilities:
- Clean the interior and exterior of vehicles to high standards.
- Conduct vehicle quality control, including checking for expired licenses and ensuring vehicles meet safety standards.
- Refuel vehicles and check fluids, tire pressure, and other essentials after each rental.
- Deliver vehicles to customers in accordance with company procedures.
- Handle vehicle check-ins, following company protocols for quality control and claims.
- Maintain cleanliness of the yard and surrounding areas.
- Behave ethically and protect company assets and interests.
- Perform other duties as requested by management.
Qualifications and Experience:
- Minimum Experience: 2 years of relevant driving experience.
- Minimum Qualification: NQF Level 4 (Grade 12 or equivalent).
- Requirements:
- Valid, unendorsed Code 8 driver’s license (at least 2 years old).
- Basic computer literacy.
- Ability to read a map.
- Willingness to work overtime, shifts, and weekends as required.
Skills and Personal Attributes:
Competencies:
- Excellent communication skills (fluent in English, both spoken and written).
- Strong interpersonal skills for effective customer relations.
- Ability to handle pressure and manage time effectively.
- Team-oriented approach.
Personal Attributes:
- Committed and professional in all aspects.
- Highly resilient and adaptable, especially during long hours or customer conflicts.
- Self-motivated and energetic.
- Flexible and able to adjust to changes, especially during peak periods.
- Goal-driven for individual and team success.
- Trustworthy and responsible, with high integrity in all business dealings.
This position is ideal for a responsible and customer-focused individual with a passion for maintaining high-quality service in vehicle rentals.
nqf COmparison table:
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