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Welcome to the Toys R Us world of awesome, where we let your little ones’ imaginations run free! Toys R Us and Babies R Us are renowned international brands. Often referred to as the “World’s Greatest Toy Stores,” Toys R Us SA proudly operates over 60 physical stores, including locations in Namibia, Botswana, and Zambia, as well as an all-new, amazing online store.
Our primary goal is to offer customers—young and old, from children to grandparents—an incredible range and experience, paired with great value! Are you a dynamic and passionate individual committed to delivering exceptional customer satisfaction and driving excellent store performance?
If so, we are seeking a Shop Assistant, and we want you to join our team!
Job Details
Retail Shop Assistant
Department: Sales
Minimum Experience: Entry Level
Company Primary Industry: Retail
Job Functional Area: Sales
Contract Term: 3 Months to Permanent
Job Purpose
The primary goal is to maximize sales by effectively delivering exceptional customer service and providing customers with an unparalleled shopping experience.
Key Skills Needed
- Sales Driven: Strong focus on driving sales and achieving targets.
- Fantastic Customer Service Skills: Ability to engage and assist customers effectively.
- Tenacious: Determined and persistent in achieving goals.
- Highly Motivated and Target Driven: Energetic and focused on meeting sales objectives.
- Excellent Selling and Communication Skills: Proficiency in conveying product information and closing sales.
- Merchandising: Understanding of display and promotion techniques.
Key Performance Areas
- Provide Exceptional Customer Service: Deliver a memorable shopping experience that leaves customers saying “WOW.” Attend to unique shopping needs and always prioritize the customer. Ensure prompt and relevant service on the sales floor and via telephone. Adhere to all customer service standards.
- Sales and Product Expertise: Understand customers’ needs and advise them on product range, prices, and warranties. Demonstrate and explain products to customers. Focus on selling products and upselling additional items and services.
- Product Display and Promotion: Ensure that all goods are correctly priced and displayed. Execute promotions in a timely manner, planning in advance for effective implementation. Adhere to all merchandising layouts, housekeeping standards, and schedules.
- Stock and Inventory Management: Participate in stock takes and stock counts. Minimize stock loss through careful handling and storage. Report on fast and slow-selling items to the Store Manager.
- Cost Management: Minimize expenses in your area of responsibility. Protect the company’s assets within your area.
Entry Requirements
- Education: Matric Certificate is required.
- Experience: 6 months of retail experience preferred.
- Transport: Must have own or reliable transport to accommodate shift work.
General Responsibilities
- Additional Duties: Undertake any other relevant duties as requested by Senior Management.
- Training and Development: Participate in all mandatory and service training as required. Maintain strict confidentiality of all company information.
- Performance Review: Regularly engage in appraisals and personal development reviews. Stay updated with current Standard Operating Procedures (SOPs).
- Adopt New Technologies: Fully cooperate in the introduction of new technology and methods.
Locations and Closing Dates
- Location: Middelburg, Mpumalanga
- Published: 22 July 2024
- Closing Date: 22 August 2024
Shop Assistant (Mall of Africa)
- Location: Johannesburg, Gauteng
- Published: 17 July 2024
- Closing Date: 16 August 2024
- Location: Mbombela, Mpumalanga
- Published: 17 July 2024
- Closing Date: 17 August 2024
- Location: Johannesburg, Gauteng
- Published: 15 July 2024
- Closing Date: 15 August 2024
Shop Assistant (Four Ways Mall)
- Location: Johannesburg, Gauteng
- Published: 15 July 2024
- Closing Date: 15 August 2024
- Location: Johannesburg, Gauteng
- Published: 15 July 2024
- Closing Date: 15 August 2024
- Location: Bloemfontein, Free State
- Published: 14 July 2024
- Closing Date: 14 August 2024
- Location: Kimberley, Northern Cape
- Published: 12 July 2024
- Closing Date: 12 August 2024
- Location: Rustenburg, North West
- Published: 12 July 2024
- Closing Date: 12 August 2024
- Location: City of Johannesburg Rural, Gauteng
- Published: 12 July 2024
- Closing Date: 12 August 2024
- Location: Johannesburg, Gauteng
- Published: 12 July 2024
- Closing Date: 12 August 2024
If you are a motivated and enthusiastic individual eager to join our team and contribute to creating memorable shopping experiences, we encourage you to apply for one of these exciting opportunities at Toys R Us and Babies R Us.
Come be a part of our journey to bring joy to children and families across South Africa!