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Job Description :
What is a Trainee Call Centre Agent?
Do you have what it takes to work for a leading financial services company? Then you may be what we are looking for. Whether you’re are a graduate or a experienced professional trying to elevate your career, Old Mutual has something to offer you.
What is required of you?
Role Description / Key Performance Areas
Marketing Old Mutual products to new and existing clients telephonically, in line with the client’s needs and financial goals, to enable positive financial futures and protection of assets and estate.
As a financial services professional, you will be accountable for maintaining superior service delivery to your customers, through effective personal time and task management.
Closing Date : Ongoing
Job Title : Trainee Call Centre Agent
Location : Pinelands, Johannesburg
Salary : Market Related
nqf COmparison table:
Qualifications and Experience :
- Matric/ Grade 12/ NQF level 4 or 5 certificate or equivalent
- 6-12 months outbound call centre sales/retails sales experience
- Previous financial services experience desirable
- Clear credit and criminal records
- Computer Literacy (MS Office)
- A clear criminal and credit check
- Excellent communication skills (written and verbal)
Skills and personal attributes :
- Good interpersonal skills
- Customer oriented
- Target and Results Driven
- Remaining resilient despite setbacks
- Ability to influence others
- Driven by financial reward
- Good time management skills
What we can do for you! :
- help you grow, develop, and build on your future ambitions through high-quality training and assistance to realize your potential in order to help you achieve your career goals and desires. Our exceptional work is rooted in the fact that we lead with our principles. We stand up for both our clients and staff. In all of our business areas, including Old Mutual Finance, Retail Mass Market, Old Mutual Invest, and Personal Finance, we are enthusiastic about diversity and inclusion for mutually beneficial futures. The Group offers a variety of chances for improvement.
- In accordance with Old Mutual South Africa’s Employment Equity Plan and the relevant business unit, preference will be given to candidates who meet the necessary qualifications.
