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Job Title: Admissions and Discharges Assistant
Location: Mediclinic Hoogland, Bethlehem, South Africa
Closing Date: 22/12/2023
Number of Positions: 1
Recruiter Name: Tebello Sekhoto
Reference Number: 46361
Workplace Type: On-site
Employment Type: Permanent
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nqf COmparison table:
Note: Internal employees on fixed-term contracts should apply using an external candidate profile.
Main Purpose of the Job:
Support patients throughout the admissions and discharges process in a professional manner, aiming to prevent operational and financial risks while surpassing client expectations.
Key Responsibility Areas:
- Ensure accurate processing of admissions, including pre-admissions/bookings, in accordance with established procedures.
- Identify and mitigate financial risks by adhering to organizational policies and procedures.
- Facilitate an efficient discharge process in alignment with the Patient Administration Manual.
- Uphold patient confidentiality at all times.
Required Education:
- Essential Education: Grade 12 or equivalent.
- Desired Education: None.
Required Experience:
- Essential Minimum Experience: None.
- Desired Experience: Previous experience in reception administration; familiarity with private healthcare facility operations.
Required Job Skills and Knowledge:
- Proficiency in Debtpack Enquiry application to check outstanding amounts for flagged patients.
- Competence in admission, bed functions, preparation for the next day, and discharge processes.
- Knowledge of anatomy, including terminology.
- Familiarity with hospital switchboard systems.
- Understanding of Patient Administration policies and procedures (e.g., Patient Confidentiality, Cash Handling, Blacklisted patients, Bed Overrides, etc.).
- Familiarity with patient admin programs on the AS400 system.
- Computer literacy, including Microsoft Office.
- Knowledge of ICD and CPT codes.
- Understanding of Medical Aid Schemes and the private healthcare environment.
- Familiarity with Workmans Compensation Act (WCA) processes, procedures, and policies.
- Knowledge of Emergency/Major Incident Protocol (e.g., Fire, floods, robbery).
- Ability to identify potential financial risks (e.g., blacklisted patients, handling patient valuables, etc.).
All applicants will be considered, giving preference in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees meeting the minimum requirements.
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