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Note: Separate details for each position are mentioned below.
Receptionist – Crawford International, Pretoria
- Division: Crawford International
- Business Unit: Pretoria Pre-Primary
- Experience: Entry Level
- Industry: Education Management
- Functional Area: Education
- Location: Pretoria, Gauteng
- Job Type: Permanent
- Posted on: 04 March 2024
- Closing Date: 13 March 2024
Responsibilities:
Campus Reception and Switchboard Duties:
- Organize front office environment.
- Welcome visitors and direct them appropriately.
- Operate switchboard efficiently.
- Take detailed messages.
- Deal with student queries.
- Daily check-ins with the principal.
- Log all incoming calls onto the service desk.
- Organize reception area and support Marketing Assistant/s.
Visitors/Customer Service:
- Meet and greet visitors.
- Offer Tea/Coffee.
- Manage the announcement of visitors.
- Provide information on products and services.
- Evaluate and resolve customer complaints.
- Follow up on customer calls.
Reception/Housekeeping
- Maintain a professional image.
- Keep the environment neat and clutter-free.
- Replenish brochures.
Mail Room:
- Monthly reports.
- Order labels.
- Sort mail.
- Assist drivers with delivery information.
Courier Services:
- Manage receipt and redirection of deliveries.
- Record all courier items.
- Consolidate monthly courier report.
- Arrange transport for events.
Administration Duties:
- Perform administrative duties.
- Update telephone extension list.
- Manage boardroom bookings.
- Consolidate and submit customer feedback report.
- Manage and update customer databases.
- Process orders, forms, and applications.
- Administer timetable for teachers and classes.
General Administrative Support and Ad Hoc Duties:
- Administer First Aid.
- Assist with admissions and school tours.
- Conduct temperature checks.
- Provide general ad hoc support.
- Support various departments.
- Maintain lists of remotes and microphones.
Competencies (Skills and Behavioral Attributes):
Skills:
- Advanced Communication (verbal).
- Switchboard.
- Time Management.
- Problem Solving.
- Decision Making.
- Organisational.
Behavioral Attributes:
- Attention to detail.
- Approachable.
- Patience.
- Interpersonal.
- Resilience & Flexibility.
- Ability to multitask and work under pressure.
- Confidentiality.
Qualifications and Experience:
- Minimum requirement: Matric or equivalent with typing skills.
- Computer literacy (MS Office) is essential.
- Minimum of 3 years’ experience in a similar, busy environment.
- Fully conversant with “STASY” Student Administration System or related system.
- Experience with MS Office and MS Access.
- Start Date: 01/05/2024
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Secretary – Crawford International, Ruimsig Pre-Primary
- Division: Crawford International
- Business Unit: Ruimsig Pre-Primary
- Experience: Mid-Senior
- Industry: Education Management
- Functional Area: Education
- Salary: R180,000 – R300,000 per annum
- Job Type: Contract
- Posted on: 01 March 2024
- Closing Date: 15 March 2024
Responsibilities (Similar to Receptionist Role):
Campus Reception and Switchboard Duties:
- Organize front office environment.
- Welcome visitors and direct them appropriately.
- Operate switchboard efficiently.
- Take detailed messages.
- Deal with student queries.
- Daily check-ins with the principal.
- Log all incoming calls onto the service desk.
- Organize reception area and support Marketing Assistant/s.
Visitors/Customer Service:
- Meet and greet visitors.
- Offer Tea/Coffee.
- Manage the announcement of visitors.
- Provide information on products and services.
- Evaluate and resolve customer complaints.
- Follow up on customer calls.
Reception/Housekeeping:
- Maintain a professional image.
- Keep the environment neat and clutter-free.
- Replenish brochures.
Mail Room:
- Monthly reports.
- Order labels.
- Sort mail.
- Assist drivers with delivery information.
Courier Services:
- Manage receipt and redirection of deliveries.
- Record all courier items.
- Consolidate monthly courier report.
- Arrange transport for events.
Administration Duties:
- Perform administrative duties.
- Update the telephone extension list.
- Manage boardroom bookings.
- Consolidate and submit customer feedback report.
- Manage and update customer databases.
- Process orders, forms, and applications.
- Administer timetable for teachers and classes.
General Administrative Support and Ad Hoc Duties:
- Administer First Aid.
- Assist with admissions and school tours.
- Conduct temperature checks.
- Provide general ad hoc support.
- Support various departments.
- Maintain lists of remotes and microphones.
Competencies (Skills and Behavioral Attributes):
Skills:
- Advanced Communication (verbal).
- Switchboard.
- Time Management.
- Problem Solving.
- Decision Making.
- Organisational.
Behavioral Attributes:
- Attention to detail.
- Approachable.
- Patience.
- Interpersonal.
- Resilience & Flexibility.
- Ability to multitask and work under pressure.
- Confidentiality.
Qualifications and Experience:
- Minimum requirement: Matric or equivalent with typing skills.
- Computer literacy (MS Office) is essential.
- Minimum of 3 years’ experience in a similar, busy environment.
- Fully conversant with “STASY” Student Administration System or related system.
- Experience with MS Office and MS Access.