Introduction:
Join us in the vibrant world of Toys R Us, where imagination knows no bounds! As an internationally renowned brand, Toys R Us and Babies R Us offer a treasure trove of experiences and products for all ages. With over 60 physical stores and a cutting-edge online platform, we aim to provide exceptional value and a diverse range of offerings. If you’re passionate about ensuring customer delight and stellar store performance, we invite you to be part of our team as a Cashier.
Job Purpose:
As a Cashier, your primary responsibility is to operate cash registers, process payments accurately, and address customer inquiries promptly, providing an unforgettable shopping experience.
Job Title: Cashier (Ballito)
Company: Toys R Us And Babies R Us South Africa
Location: Dolphin Coast/Ballito, KwaZulu-Natal (Permanent)
Posted: 18 March 2024
Closing Date: 18 April 2024
Key Skills Required:
- Exceptional customer service skills
- Sales acumen
- Proficiency in numeracy
- Effective time management
- Basic computer literacy
Key Performance Areas:
- Delivering exceptional customer service to create memorable experiences.
- Attending to each customer’s unique needs and prioritizing customer satisfaction.
- Adhering to customer service standards for prompt and efficient service delivery.
- Facilitating sales and promoting additional products and services at the point of sale.
- Ensuring adherence to standard operating procedures for opening and closing procedures.
- Maintaining merchandising and housekeeping standards at the cashier station.
- Operating cash registers and processing payments accurately.
- Handling returned goods and informing managers for appropriate action.
- Implementing and maintaining advertised sales promotions at the point of sale.
- Ensuring correct pricing and display of items at the cashier station.
- Participating in stock takes and counts to maintain inventory accuracy.
- Minimizing stock loss and controlling expenses in the assigned area.
- Maximizing sales opportunities across all product categories.
- Safeguarding company assets within the assigned area.
Entry Requirements:
- Matric/ Grade 12/ NQF level 4 or 5 certificate or relevant
- Minimum of 6 months retail experience
- Own or reliable transport to accommodate shift work
General:
- Willingness to undertake additional duties as assigned by Senior Management.
- Commitment to mandatory training and service requirements.
- Upholding confidentiality of all sensitive information.
- Regular participation in performance appraisals and personal development initiatives.
- Accountability for staying abreast of current standard operating procedures.
- Full cooperation in the adoption of new technologies and methodologies.
