Introduction:
Welcome to the Toys R Us world of awwwesome, where we want your little ones’ imaginations to run free! Toys R Us and Babies R Us are well-established international brands, commonly referred to as the “World’s Greatest Toy Stores”. With over 60 physical stores in South Africa and an ALL NEW AWWWESOME online store, our key focus is to offer customers, young and old, an amazing range and experience, complemented by great value! If you’re a dynamic and passionate individual committed to ensuring exceptional customer satisfaction and excellent store performance, then we want you to join our team as a Shop Assistant!
Job Purpose:
Maximize sales by effectively delivering AWESOME customer service and providing customers with a WOW experience.
Job Title: Shop Assistant
Company: Toys R Us And Babies R Us South Africa
Job Description:
Also Read (Interview Question) :
https://careerbiz.co.za/why-should-we-hire-you-with-no-experience/
nqf COmparison table:
Key Skills Needed:
- Sales driven
- Fantastic customer service skills
- Tenacious
- Highly motivated and target-driven
- Excellent selling and communication skills
- Merchandising
Key Performance Areas:
- Providing AWESOME customer service to give customers a WOW experience.
- Attend to the unique and individual shopping needs of each customer, always putting the Customer first.
- Ensure customers receive prompt and relevant service on the sales floor and by telephone.
- Adhere to all basic customer service standards.
- Determine customers’ requirements and advise on product range, price, and warranties.
- Demonstrate, explain, and advise on products to customers.
- Sell goods and add-on sales and services.
- Ensure goods are correctly priced and displayed.
- Execute promotions timeously and plan execution in advance.
- Adhere to all merchandising/layouts and housekeeping standards and schedules.
- Prepare, implement, and maintain all advertised sales promotions timeously.
- Report on fast and slow sellers to the Store Manager.
- Participate in stock takes and stock counts.
- Minimize stock loss.
- Minimize expenses in the area of responsibility.
- Maximize sales in all areas.
- Protect Company’s assets in the area of responsibility.
Also Read :
Entry Requirements:
- Matric Certificate.
- 6 (six) months retail experience.
- Must have own or reliable transport to be able to work shifts.
General:
- Undertake any other relevant duties requested by Senior Management.
- Undertake all mandatory and service training as required.
- Maintain strict confidentiality of all information.
- Undertake an appraisal and personal development review regularly.
- Take responsibility and accountability for being up to date with current SOP’s.
- Cooperate fully in the introduction of any new technology and new methods.
Locations:
TABLE BAY, Cape Town, Western Cape (Permanent)
- Posted: 22 March 2024
- Closing Date: 29 March 2024
Rosebank, Sandton, Gauteng (Permanent)
- Posted: 08 March 2024
- Closing Date: 03 April 2024
SOMERSET, Cape Town, Western Cape (Permanent)
- Posted: 26 March 2024
- Closing Date: 31 March 2024
