Telemarketer

Job Title: Telemarketer
Location: Pretoria
Reference Number: 100TELM01
Date Posted: 29 April 2026
Job Type: Permanent
Work Level: Skilled
Salary: Market Related
EE Position: Yes

Job Description:
We are seeking a motivated and results-driven Telemarketer to join our dynamic team in Pretoria. The successful candidate will play a key role in promoting and selling AVBOB insurance products while ensuring excellent customer engagement and service delivery. This position is ideal for individuals who are confident communicators, target-driven, and passionate about sales.

As a Telemarketer, you will be responsible for reaching out to prospective clients, presenting insurance offerings clearly and persuasively, and closing sales effectively. You will be expected to maintain a professional approach at all times, building positive relationships with clients and ensuring that their needs are understood and met. The role requires persistence, resilience, and the ability to work in a structured, performance-oriented environment.

A significant part of this position involves maintaining accurate records and compiling performance data. You will be responsible for the accurate typing and capturing of client information into relevant systems, ensuring that all data is up to date and compliant with company standards. Attention to detail is critical, as the integrity of client information directly impacts service delivery and reporting.

In addition, you will be required to keep track of your daily, weekly, and monthly sales statistics. These metrics are essential for evaluating performance and identifying areas for improvement. You will also compile and submit weekly statistical reports to management, providing insights into your progress and overall sales activity.

Meeting and exceeding sales targets is a core expectation of this role. Targets will be set by management and may vary depending on business needs. You should be comfortable working under pressure and maintaining a high level of productivity. Success in this role will depend on your ability to stay focused, adapt to challenges, and consistently deliver strong results.

The position also involves applying sound sales techniques to engage customers effectively. This includes understanding customer needs, handling objections, and closing deals in a professional manner. You should be confident in your ability to communicate value and build trust with potential clients over the phone.

Key Responsibilities:

• Promote and sell AVBOB insurance products to prospective clients
• Maintain consistent communication with clients to ensure strong relationships
• Accurately capture and update client information in company systems
• Keep detailed records of daily, weekly, and monthly sales activities
• Meet and exceed sales targets set by management
• Compile and submit weekly performance and statistical reports
• Apply effective sales techniques to achieve successful outcomes
• Ensure compliance with company policies and procedures

Requirements:

• Grade 12 certificate (Matric)
• Mathematics and/or Accounting as school subjects
• A Client Services or Customer Care course will be advantageous
• Minimum of 6 months’ experience in a sales environment
• Strong command of the English language (both spoken and written)
• Fluency in an African language will be an added advantage
• Advanced computer literacy, including proficiency in email, MS Office, and Windows
• Solid understanding of sales principles and techniques

Skills and Competencies:

• Excellent communication and interpersonal skills
• Strong persuasion and negotiation abilities
• Target-driven and self-motivated
• High level of accuracy and attention to detail
• Ability to work independently as well as part of a team
• Good organizational and time management skills
• Resilience and ability to handle rejection positively

What We Offer:
This position offers an opportunity to build a career within a reputable organization in the insurance sector. You will gain valuable experience in sales, customer service, and performance management. The company provides a supportive environment where hard work and results are recognized and rewarded.

You will have access to ongoing development opportunities to enhance your sales skills and industry knowledge. The role is suited for individuals who are eager to grow professionally and contribute to the success of the organization.

Application Process:
If you meet the above requirements and are ready to take on a challenging and rewarding role, we encourage you to apply. Please ensure that your application includes an updated CV highlighting your relevant experience and qualifications.

Only candidates who meet the minimum requirements will be considered. If you do not receive feedback within a reasonable period, please consider your application unsuccessful.

Join a team that values dedication, performance, and customer satisfaction, and take the next step in your sales career as a Telemarketer in Pretoria.