Cashier: Station Fare Collection | Jobs available for you!

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Job Title: Cashier: Station Fare Collection – IRPTN (Reference: TRFL19619)
Department: Transport & Fleet Management Department (2019)
Location: City of Ekurhuleni
Closing Date: 18 May 2026
Assignment Type: Fixed Term Contract (ending February 2028)
Remuneration: R376,165.00 per annum (Total Cost to Company)

Job Overview

The City of Ekurhuleni is inviting applications from suitably qualified and customer-focused individuals for the position of Cashier: Station Fare Collection within the Transport and Fleet Management Department. This role forms part of the Integrated Rapid Public Transport Network (IRPTN) and is essential to ensuring the efficient handling of fare collection services and customer interactions within public transport stations.

The successful candidate will be responsible for managing ticket sales, handling cash transactions, assisting passengers with fare-related queries, and maintaining accurate financial and administrative records. This role requires a trustworthy individual with strong attention to detail, sound numerical ability, and a commitment to delivering high-quality customer service in a public-facing environment.

The position is offered on a fixed-term contract basis, running until the end of February 2028, and provides an opportunity to contribute to the effective operation of public transport services in the City of Ekurhuleni.

Minimum Requirements

Grade 12 qualification
At least 1 year of experience working as a cashier or in a similar financial transaction environment
Good interpersonal and communication skills

Candidates may be required to submit proof of the NQF level of their qualifications during the recruitment process.

Key Responsibilities

The Cashier: Station Fare Collection will perform a range of financial, administrative, and customer service duties, including but not limited to:

Coordinating the sale of transport tickets, smart cards, and other fare-related products to members of the public
Handling all cash transactions accurately, including receiving payments, issuing change, and balancing daily cash takings
Preparing and securing monies for deposit in accordance with financial procedures and controls
Assisting customers with enquiries related to fares, routes, ticketing options, and general transport information
Maintaining and completing a cashbook, ensuring all financial transactions are properly recorded and reconciled
Capturing passenger information and operational data on Excel spreadsheets for monthly reporting and analysis purposes
Ensuring all relevant documents are properly archived and stored for audit and record-keeping purposes
Administering processes related to special bus hire services, including documentation and customer coordination
Maintaining cleanliness and orderliness within the cashier office and surrounding public service areas
Receiving and assisting members of the public who visit the office with enquiries, complaints, or service-related issues
Responding to telephonic enquiries and directing calls to the appropriate departments or stakeholders when necessary
Following up on outstanding queries and providing timely and accurate feedback to customers

Competencies and Skills

To perform effectively in this role, candidates should possess the following competencies:

Strong numerical skills and attention to detail, particularly in handling cash and reconciling financial records
Good communication skills, both verbal and written, with the ability to interact professionally with diverse members of the public
Customer service orientation, with a focus on resolving queries and ensuring a positive passenger experience
Basic computer literacy, including proficiency in Microsoft Excel for data capturing and reporting
Ability to work independently as well as part of a team
High level of integrity and accountability when dealing with financial transactions
Organizational skills and the ability to manage multiple tasks efficiently

Work Environment

The successful candidate will be based at a public transport station within the City of Ekurhuleni and will interact daily with commuters and other stakeholders. The work environment requires a high level of professionalism, as well as the ability to handle busy periods and customer queries in a calm and efficient manner.

Application Process

Interested applicants are encouraged to submit their applications before the closing date of 18 May 2026. Applications should include all relevant documentation, such as certified copies of qualifications, proof of experience, and any other supporting materials.

For enquiries regarding the position, applicants may contact:
Tel: 0860 54 3000

Important Notes

Candidates who do not receive feedback within six weeks after the closing date should consider their application unsuccessful
The City of Ekurhuleni is committed to the principles of the Employment Equity Act
The municipality reserves the right not to make an appointment, to delay the appointment, or to appoint a candidate laterally

Why Join the City of Ekurhuleni?

The City of Ekurhuleni offers a dynamic and service-driven work environment where employees are encouraged to contribute to the improvement of public services. This role provides valuable experience within the public transport sector and offers an opportunity to develop skills in customer service, financial administration, and operational support.

Employees benefit from working within a structured municipal framework that emphasizes accountability, transparency, and service excellence. By joining the Transport and Fleet Management Department, you will play a direct role in enhancing the accessibility and efficiency of public transport services for the community.

Conclusion

The Cashier: Station Fare Collection position is ideal for individuals who have experience in handling cash transactions and enjoy working with the public. It offers a meaningful opportunity to support public transport operations while delivering essential services to commuters across the City of Ekurhuleni.

If you meet the minimum requirements and are ready to take on a role that combines financial responsibility with customer service, you are encouraged to apply before the closing date. This position provides a platform to grow professionally while contributing to a vital public service function.

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