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LAUNDRY ATTENDANT SUPERVISOR
Singita Okavango Delta, Botswana
Singita Okavango Delta is looking for a dedicated, experienced and detail-oriented Laundry Attendant Supervisor to join its housekeeping team. The successful candidate will be responsible for supervising laundry operations and ensuring that clean, fresh and properly cared-for laundry and linen are consistently available according to Singita’s high standards of excellence and Standard Operating Procedures.
This is an excellent opportunity for an experienced laundry or housekeeping professional with leadership experience and a strong commitment to quality, hygiene and guest service.
Position Overview
The Laundry Attendant Supervisor will oversee the day-to-day operation of the camp’s laundry department. The successful candidate will supervise and coordinate the laundry team, ensure that guest laundry and lodge linen are processed correctly, and maintain exceptional standards of cleanliness, presentation and service.
The role requires someone who is organized, physically fit, reliable and able to work effectively under pressure while maintaining attention to detail.
Key Responsibilities
The successful candidate will be responsible for:
Managing the camp’s laundry operations according to the highest housekeeping standards.
Supervising, motivating and coordinating the laundry team to ensure efficient daily operations.
Assigning duties and organizing staff schedules according to operational requirements.
Monitoring staff performance and ensuring that operational targets are achieved.
Ensuring that all laundry and linen are washed, dried and ironed with the greatest care and attention.
Following care-label instructions and appropriate laundry procedures for different fabrics and materials.
Maintaining extremely high standards of hygiene and cleanliness throughout the laundry area.
Providing an efficient laundry service for guests and ensuring guest laundry is returned to guest suites in the shortest possible timeframe and in good condition.
Taking appropriate care of guest property and ensuring guest items are handled responsibly.
Conducting regular quality-control checks on laundry and linen.
Working closely with the Head and Assistant Head Housekeepers to coordinate laundry requirements, priorities and daily housekeeping operations.
Communicating effectively with lodge staff regarding guest requirements and laundry priorities.
Conducting regular stock counts and maintaining accurate inventory records.
Monitoring linen, laundry products and other supplies.
Reporting stock discrepancies promptly to the relevant management.
Ensuring laundry and housekeeping equipment is properly cared for and used correctly.
Reporting equipment faults and maintenance issues that require attention.
Training and supporting team members on laundry procedures, safety standards, equipment use and quality requirements.
Contributing to staff development and maintaining a positive and productive working environment.
Supporting sustainable lodge operations and working within the environmental parameters of the lodge.
Performing other reasonable duties and responsibilities as requested by management and required by the business or operation.
Skills and Experience
Applicants should have the following skills and experience:
Strong knowledge of world-class housekeeping and laundry operations standards and procedures.
Good knowledge of professional ironing techniques.
Previous experience in a supervisory or leadership role.
Experience in training and developing staff is an added advantage.
Advanced English proficiency.
Excellent communication and teamwork skills.
Excellent computer skills, including Microsoft Office, email, data entry and basic reporting.
Strong problem-solving and decision-making abilities.
Excellent time-management and organizational skills.
Strong attention to detail.
Ability to work effectively under pressure.
Ability to supervise, motivate and coordinate a team.
Good understanding of hygiene and cleanliness standards.
Ability to work independently while also functioning effectively as part of a wider housekeeping team.
Agility and stamina to perform physically demanding duties.
Professional attitude and commitment to high-quality guest service.
Working at Singita Okavango Delta
The Laundry Attendant Supervisor will play an important role in ensuring that the housekeeping department operates efficiently and that guests receive the high standard of service expected at Singita.
The successful applicant should understand the importance of maintaining confidentiality, caring for guest belongings and consistently delivering work of an exceptional standard.
The position also requires flexibility, as employees may be required to perform other reasonable duties from time to time depending on the needs of the business and lodge operation.
Application Deadline
Closing Date: 5 October 2026
Interested and suitably qualified candidates are encouraged to submit their applications before the closing date.
How to Apply
Applicants can apply by sending their CV via email to:
careers@bw.singita.com
Applicants can also visit the Singita careers page for available opportunities:
Singita Careers
When applying, candidates should ensure that their CV clearly demonstrates their relevant laundry, housekeeping, supervisory and hospitality experience.
Location: Singita Okavango Delta, Botswana
Position: Laundry Attendant Supervisor
Industry: Hospitality / Luxury Safari
Department: Housekeeping / Laundry
Closing Date: 5 October 2026