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JOB ADVERTISEMENT
Reference Number: TSE260420-3
Position: Food Services Assistant
Closing Date: 30 April 2026
Business Unit / Division: Fedics
Job Type: Permanent
Location: Durban South, KwaZulu-Natal, South Africa
About the Company
Fedics, a division of Tsebo Solutions Group, is offering an exciting opportunity for a dedicated and service-oriented individual to join its team as a Food Services Assistant. Tsebo Solutions Group is a leading African Integrated Workplace Management Solutions Provider, delivering tailored services that help clients reduce costs, risks, and operational complexities while enhancing quality, efficiency, and productivity.
The organisation operates across multiple sectors including Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection Services, Energy Solutions, Procurement, Workspace Design, Engineering, and Remote Camp Services. At the core of Tsebo’s success is its commitment to developing its people. The company believes that a skilled and empowered workforce is key to understanding and meeting client needs effectively.
This position is based in Durban South and offers a dynamic working environment within a professional catering and food service operation.
Job Purpose
The Food Services Assistant will support the day-to-day operations of the catering unit by performing a variety of tasks related to food preparation, service delivery, cleanliness, and compliance with health and safety standards. The role requires a proactive individual who can contribute to both back-of-house food production and front-of-house customer service, ensuring that all operations run smoothly and efficiently.
The successful candidate will play an important role in maintaining high standards of hygiene, food safety, and customer satisfaction while supporting the broader team in delivering quality catering services.
Key Responsibilities
The Food Services Assistant will be responsible for a wide range of duties, including but not limited to the following:
- Ensuring that all company and statutory regulations related to cleanliness, hygiene, and food safety are consistently adhered to in all tasks performed
- Supporting the preparation and production of meals, with a focus on items such as salads and desserts
- Assisting in the presentation and serving of food, including placing entrees, salads, desserts, and other items on the serving line
- Maintaining the serving line to ensure it is clean, organized, and well-stocked at all times
- Keeping all kitchen areas, canteen tables, and service areas clean, tidy, and hygienic
- Recording and storing leftover food in accordance with food safety standards and company procedures
- Ensuring that customer expectations are met within the scope of the service contract
- Delivering a high level of customer service and maintaining a professional attitude when interacting with clients and customers
- Assisting with stock control where required, including counting and handing over stock to the next shift
- Reporting customer feedback, complaints, or compliments to management and taking appropriate action where possible
- Participating in training sessions and team meetings as required
- Assisting in the onboarding and training of new employees when necessary
- Performing any additional reasonable duties assigned by management
Skills and Competencies
The ideal candidate should demonstrate the following skills and competencies:
- Ability to follow instructions accurately and work independently when required
- Basic understanding of hygiene, food safety, and health and safety regulations
- Strong communication and interpersonal skills
- Good organizational skills and attention to detail
- Ability to work efficiently in a fast-paced environment
- A positive attitude and willingness to learn
- Reliability, punctuality, and a strong work ethic
- Ability to work effectively as part of a team
Minimum Requirements
Applicants must meet the following minimum requirements:
- Education: Completed National Senior Certificate (Grade 12) or equivalent qualification
- Experience: Previous experience in a cleaning, catering, hospitality, or similar environment is preferred but not essential
Working Conditions
The role may require working in a busy kitchen and service environment, including standing for extended periods and performing physical tasks such as lifting, cleaning, and food preparation. Flexibility to work shifts, weekends, or public holidays may be required depending on operational needs.
Why Join Fedics
Joining Fedics means becoming part of a reputable organisation that values its employees and invests in their growth and development. Employees benefit from a supportive work environment where teamwork, innovation, and service excellence are encouraged. The company is committed to creating opportunities for career advancement and skills development across its various service offerings.
Application Process
Interested candidates who meet the above criteria are encouraged to apply before the closing date of 30 April 2026. Applications should include a detailed curriculum vitae outlining relevant experience, along with certified copies of qualifications.
Please note that only shortlisted candidates will be contacted. If you do not receive feedback within a reasonable period after the closing date, kindly consider your application unsuccessful.
Closing Statement
This is an excellent opportunity for individuals who are passionate about food service and customer satisfaction to build a rewarding career in the catering industry. The Food Services Assistant role is essential in ensuring that daily operations run efficiently while maintaining the highest standards of hygiene and service delivery. Candidates who are committed, hardworking, and eager to contribute to a professional team are invited to apply.