0
0
ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
Intercare Fourways Medical and Dental Centre situated in Fourways, Johannesburg seeks to recruit a Dental Receptionist.
At Intercare, dental receptionists help create an environment and culture that enables us to fulfill our purpose to make people feel better. We’re currently seeking an enthusiastic person to fulfill this role and rise to the challenge. As a dental receptionist you will provide quality customer service aligned with the overall business strategy and fulfill administrative and payment functions. If you’re a passionate self-starter, this position is a great opportunity for you.
Posted : 06 December 2023
Closing Date : 22 December 2023
Job Title : Dental Receptionist
Job Type : Permanent
Location : Fourways, Johannesburg
Salary : Market Related
Division : Primary Care
Business Unit : Intercare Fourways Medical & Dental Centre
Minimum experience : Entry Level
Company primary industry : Medical Practice
Job functional area : Administrative
Also Read : https://careerbiz.co.za/hem-apprenticeships/
nqf COmparison table:
Also Read : https://careerbiz.co.za/hem-apprenticeships/
Qualifications and Experience :
- Matric/ Grade 12/ NQF level 4 or 5 certificate or equivalent
- Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
- Computer proficient.
- GoodX system experience will be advantageous.
- Registered as a Dental Assistant with HPCSA
Skills and personal attributes :
- Basic verbal and written communication
- Basic Computer Literacy
- Basic administrative skills
Responsibilities (to mention a few) :
- Provide efficient, friendly and professional telephone services in patient care.
- Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
- Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
- Direct all customers to the appropriate location, services and Professional.
- Ensure patient confidentiality at all times according to POPIA.
- Ensure that the reception area is always neat and tidy.
- Refer all emergency cases to the nurse’s station according to protocol.
- Assist patients with basic account queries and escalate as necessary.
- Collect all co-payments and account balances according to Intercare policies and procedures.
- Execute and adhere to daily cash-up and banking processes.
If you are not contacted within 2 weeks of the closing date please regard your application as unsuccessful.
