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please read the following before you apply
Note : Applications are encouraged from African, Colored, Indian, and White men & women as well as Persons with Disabilities.
How to apply :
CV/ COVER LETTER/ DOWNLOAD Z83 FORMS HERE
Application must be submitted on the recent z83 application form.
Note:
All sections of Z83 must be completed (in full, accurately, legible, honestly, signed and dated) and must be accompanied by a comprehensive CV
Applicants should not submit copies/ attachments/ proof/ certificates/ ID/ Driver license’s/ qualifications on application, only when shortlisted.
Only shortlisted candidates will be required to submit certified copies of qualifications and other related document on or before the day of interview which should not be older than six (6) months.
If you have not been contacted within three 3 months after the closing date of the advertisement, please accept that your application was unsuccessful.
ICT SERVICE SUPPORT TECHNICIAN
REF NO: NDOH 39/2023
Job type : Permanent
Closing Date : 21 August 2023 at 16H00
Salary : R241 485 /annum (plus competitive benefits)
Location : Pretoria
nqf COmparison table:
REQUIREMENTS:
- A National Diploma (NQF 6) in Information Technology as recognized by SAQA
- At least one (1) years’ experience in Information Technology environment.
- Knowledge of Microsoft and Novell environments, LAN (Local Area Network), ICT Devices and Peripheral Installation, Maintenance, and Support, ICT LAN Connection Troubleshooting and Support, and ICT Client/Customer/Visitor Support and Training.
- having familiarity with computer hardware, software, and accessories such servers, displays, cables, the physical layer, printers, and modems.
- Understanding of the steps and techniques for setting up, updating, diagnosing, and repairing pertinent software, hardware, and peripherals such printers and associated gear.
- Understanding the OSI model and keeping an eye on the LAN and WAN.
- Good phone manners, technical, organizational, analytical, problem-solving, and computer abilities (MS Office suite) are also essential.
Duties :
- Support and troubleshooting for desktops.
- In accordance with the ICT Service Standards, respond to calls (incidents, issues, or service requests) recorded with the ICT helpdesk.
- handling of logged calls. Update the system with allocated calls and escalate as appropriate.
- Close all closed tickets in the support desk software. Support ICT initiatives.
- Upgrade all LAN-connected devices with new software versions and software rollouts. coordinating with IT service providers.
- When an issue cannot be fixed, contact service technicians to service the equipment. Risk management and auditing for ICT.
- On each computer, make sure antivirus is on and updated daily.
Enquiries : Mr. MA Mabuza Tel No: (012) 395 8647
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Applications can be submitted quoting the relevant reference number to :
- The Director-General, National Department of Health, Private Bag X399, Pretoria, 0001.
- Hand delivered application may be submitted at Dr AB Xuma Building, 1112 Voortrekker Road, Pretoria Townlands 351-JR
- or should forwarded to: recruitment@health.gov.za quoting the reference number on the subject email.
- FOR ATTENTION : Ms T Moepi